Returns & Exchanges

At Mulberry Threads, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unwashed and unused items. If your new linens aren't the perfect fit for your sanctuary, we are here to help with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully fold your items and place them in their original sustainable packaging to ensure they remain protected during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing